About
Consumer behaviour experts turning insight into results
Founded in 2005, Shift’s core expertise is in how consumers think
Founded in 2005, Shift’s core expertise is in how consumers think
We are a team of consumer behaviour experts who have developed ways of integrating behavioural science with research and insight to help companies make more informed commercial decisions.
We are a team of consumer behaviour experts who have developed ways of integrating behavioural science with research and insight to help companies make more informed commercial decisions.
20+
Years understanding consumer behaviour
20+
Years understanding consumer behaviour
80%
Of business generated through referrals
80%
Of business generated through referrals
21
International markets
21
International markets
Why Shift?
What you can expect from us
We have extensive experience working across a wide range of sectors and business challenges. Here’s what you can expect from working with us.
Deeper Insight
Our work goes beyond the conscious mind. We explore the unconscious and contextual drivers that influence behaviour, to give our clients the deepest, most accurate insights possible.
Deeper Insight
Our work goes beyond the conscious mind. We explore the unconscious and contextual drivers that influence behaviour, to give our clients the deepest, most accurate insights possible.
Clarity
We work hard to make sure our reports and debriefs are as clear as possible; we know our work is most beneficial when it makes you confident about what you should do next.
Clarity
We work hard to make sure our reports and debriefs are as clear as possible; we know our work is most beneficial when it makes you confident about what you should do next.
Practical Advice
We also know that insight is only useful if it leads to things that can be applied in practice. We’ll give you advice that you can use – not just a fascinating new perspective.
Practical Advice
We also know that insight is only useful if it leads to things that can be applied in practice. We’ll give you advice that you can use – not just a fascinating new perspective.
Practical Advice
We also know that insight is only useful if it leads to things that can be applied in practice. We’ll give you advice that you can use – not just a fascinating new perspective.
Expertise
Our expertise in consumer behaviour is underpinned by our knowledge of psychology, behavioural science, psychoanalysis and marketing.
Expertise
Our expertise in consumer behaviour is underpinned by our knowledge of psychology, behavioural science, psychoanalysis and marketing.
Expertise
Our expertise in consumer behaviour is underpinned by our knowledge of psychology, behavioural science, psychoanalysis and marketing.
On Budget, On Time
We have never gone over budget or missed a deadline that was agreed at the start of a project. We will work incredibly hard to make sure we never do.
On Budget, On Time
We have never gone over budget or missed a deadline that was agreed at the start of a project. We will work incredibly hard to make sure we never do.
On Budget, On Time
We have never gone over budget or missed a deadline that was agreed at the start of a project. We will work incredibly hard to make sure we never do.
Results
Over 20 years of continued organic growth, with over 80% of business coming via referrals, is the all important behavioural evidence that tells us our clients are happy.
Results
Over 20 years of continued organic growth, with over 80% of business coming via referrals, is the all important behavioural evidence that tells us our clients are happy.
Some of our clients
"I’ve yet to find an agency partner I trust as much as Shift to deliver valid insights rooted in behavioural psychology and recommendations with such clarity and commercial sense."
Diageo
Global Senior Planner
“From major brands to government, Shift’s innovative, rigorous approach delivers sharp insights communicated with clarity and impact.”
Frontier Economics
Director
“Shift delivers genuine consumer insights that drive successful products and stronger marketing, with a collaborative approach that adds lasting value.”
Graze
Chief Brand Officer
"I’ve yet to find an agency partner I trust as much as Shift to deliver valid insights rooted in behavioural psychology and recommendations with such clarity and commercial sense."
Diageo
Global Senior Planner
“From major brands to government, Shift’s innovative, rigorous approach delivers sharp insights communicated with clarity and impact.”
Frontier Economics
Director
“Shift delivers genuine consumer insights that drive successful products and stronger marketing, with a collaborative approach that adds lasting value.”
Graze
Chief Brand Officer
"I’ve yet to find an agency partner I trust as much as Shift to deliver valid insights rooted in behavioural psychology and recommendations with such clarity and commercial sense."
Diageo
Global Senior Planner
“From major brands to government, Shift’s innovative, rigorous approach delivers sharp insights communicated with clarity and impact.”
Frontier Economics
Director
“Shift delivers genuine consumer insights that drive successful products and stronger marketing, with a collaborative approach that adds lasting value.”
Graze
Chief Brand Officer
